> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tendy.by/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Up Telegram Notifications for Tender Alerts in Tendy

> Connect your Telegram account to Tendy and receive instant or digest notifications about new matching tenders directly in your chat.

Telegram notifications let you receive tender alerts directly in your Telegram chat — no need to log in to Tendy to stay informed. Once connected, any saved search template with a notification frequency set will deliver its alerts to your Telegram account, alongside whichever other channels you have enabled.

## Prerequisites

* A **Basic, Pro, or Business** plan (Telegram notifications are not available on the Free plan).
* An active **Telegram account** with the Telegram app installed on at least one device.

## Connect Your Telegram Account

<Steps>
  <Step title="Open Notification Settings">
    In Tendy, navigate to **Settings → Notifications**. This is where all your notification channels are managed.
  </Step>

  <Step title="Click Connect Telegram">
    Locate the **Telegram** section and click the **Connect Telegram** button. Tendy will generate a unique verification link tied to your account.
  </Step>

  <Step title="Start the Tendy Bot">
    Follow the link that appears — it will either open the Tendy Telegram bot directly via a deep link or display a verification code for you to send to the bot manually. In Telegram, press **Start** to initiate the conversation with the bot.
  </Step>

  <Step title="Confirm the Connection">
    Return to the **Settings → Notifications** page in Tendy. Once the bot receives your verification, the Telegram section will update to show your account as **Connected**.
  </Step>

  <Step title="Set Notification Frequency on Your Saved Searches">
    Go to any of your saved search templates and choose a notification frequency — **Instant**, **Daily digest**, or **Weekly digest**. From this point on, matching tender alerts will be delivered to your Telegram chat as well as any other configured channels.
  </Step>
</Steps>

<Note>
  You can disconnect Telegram at any time by returning to **Settings → Notifications** and clicking **Disconnect** in the Telegram section. Your saved search templates and other notification settings will remain intact.
</Note>

## Troubleshooting

<AccordionGroup>
  <Accordion title="I didn't receive a verification message">
    Make sure you actually pressed **Start** in the Tendy Telegram bot chat — without this step, the bot cannot message you. If you already pressed Start but nothing arrived, go back to **Settings → Notifications**, click **Disconnect** if a partial connection exists, and then click **Connect Telegram** again to generate a fresh verification link.
  </Accordion>

  <Accordion title="Notifications stopped arriving">
    Check the following:

    * Open **Settings → Notifications** and confirm your Telegram account still shows as **Connected**. If it was accidentally disconnected, reconnect using the steps above.
    * Verify that the relevant saved search template still exists and has a notification frequency selected.
    * Confirm your subscription is still active — Telegram notifications require a Basic, Pro, or Business plan.
    * In Telegram, confirm you haven't blocked or muted the Tendy bot.
  </Accordion>

  <Accordion title="Can I connect multiple Telegram accounts?">
    Currently, each Tendy account supports one connected Telegram account at a time. If you need to switch to a different Telegram account, disconnect the existing one from **Settings → Notifications** and then reconnect with the new account.
  </Accordion>
</AccordionGroup>